Customer service | For all your questions about your order

Q: How do I sign up for service?

Service or complaints should be reported via a service request. Our service form is required to process your report. You will always be contacted by the service department within 5 working days of receiving the service form. By filling in the service request as completely as possible, we can help you more efficiently.

Q: How do I report damage?

Report damage using the service form. Within the form, select &#39;Damage or defect&#39;. The service form is required to process your report. Thereafter, our service department will make every effort to help you as soon as possible. Within 5 working days of receiving the report form, you will be contacted by the service department. By filling in the form as completely as possible, we can help you more efficiently.

Q: How do I report an incorrect delivery?

Report damage using the service form. Within the form, select &#39;Incorrect delivery&#39;. The service form is required to process your report. After that, our service department will make every effort to help you as soon as possible. Within 5 working days of receiving the report form, you will be contacted by the service department. By filling in the form as completely as possible, we can help you more efficiently.