Question 1

How do I get hold of technical drawings?

Accepted Answer

You will find the technical drawing as the last image on the page of each product.

Question 2

How can I order VAT-free?

Accepted Answer

Delivery within the EU (only for invoicing in company name)

As a foreign business customer within the EU, you can order from us VAT-free, provided you meet the following conditions:

1. Enter correct company name and VAT number
You must enter the correct company name during checkout, together with the correct name, address and residence details (NAW) and a valid foreign VAT number of your company. This VAT number should match the details as registered in the European Commission's VIES database.
2. Automatic check (VIES check)
We automatically carry out a background check to verify the correctness and validity of the VAT number entered via the European Commission's VIES database. Upon a successful VIES check, prices excluding VAT are displayed and processed in your order. You can then checkout VAT-free.
3. What if the VIES check is not successful?
If the VIES check is not successful, you will be given the option of correcting the data immediately during checkout. After a successful re-check, the prices excluding VAT will be displayed and invoiced.
Does the VIES check fail again? No problem, you can still continue with the ordering process, but in that case the prices will be displayed and invoiced inclusive of VAT. After completing the order, we will contact you by telephone for an additional VAT check.
4. Collection of products
If you choose to collect the ordered products yourself, we ask you to provide a transport declaration.

Download our transport declaration

Export outside EU
If you have an article delivered in the Netherlands and then export it to a country outside the EU, you can reclaim the VAT paid. To do this, when ordering, please mail a copy of your valid proof of identity showing that you live outside the EU. We will then include your ID number on the invoice. Have this (copy) invoice signed for export by customs. You then mail this invoice to us and we will credit and return the VAT paid. The condition is that the minimum purchase amount is €50 including VAT and that you export the item(s) outside the EU within 3 months of the end of the month of purchase.

Frequently asked questions